Drinking Water Will Continue to Flow

Water Authority of Great Neck North officials reassured the community that the water will continue to flow from the taps, without interruption, despite public concerns about disruptions in daily life attributed to the novel coronavirus (COVED19).

Officials explained that the Authority's pumping system has been fully integrated to a modern computer controlled Supervisory Control and Data Acquisition (SCADA) system that allows the water utility to operate at top efficiency at all times. The state-of-the-art technology provides operators with full remote accessibility. Sophisticated alert and alarm controls; real-time visualization and monitoring; and controlled treatment capabilities are just some of the features.

Additionally, the Authority's staff of licensed professionals are cross-trained and capable of completing all the tasks necessary for keeping the operating and distribution systems running without interruption.

Officials emphasized that it is not necessary to purchase bottled water. The product provided by the Authority continues to meet or exceed strict state and federal quality standards and is safe to drink. Bottled water can cost up to 1,900 times more than the water provide by the Authority, which is routinely tested for more than 140 primary and secondary water quality standards. Those choosing to limit their time in public places and stay closer to home are reminded of the conveniences provide by the availability of safe, clean water that flows from the taps.

NEW: The Water Authority office is currently closed to the public due to COVID-19. Non-cash payments can still be brought to the office and deposited in a drop box in the vestibule of the main office entrance. NO CASH IS ACCEPTED until further notice. Drop box payments can only be made with a personal check, bank check or certified check.

As always, you can make a credit card payment on our website or call 1-844-291-3575 to pay by automated phone system. Either way, please note that a fee will be charged by the credit card processing company. You can also set up Direct Debit payments for future payments. The fastest way to set up Direct Debit payments is to fill out the form available on our website (under Payment Options) and either fax it to: 516-487-5048 or email it to the office along with a copy of a voided check (customerservice@wagnn.org).

For more information on credit card and direct debit payments, click the Payment Options tab on the top left of the home page.


Return to Top

Water Authority of Great Neck North
All Rights Reserved